Returns / Hold Tracking

Know the cost of your returned parts and where they are, from notifying customers through issuing credit. Place returns into work-in-process or in hold inventory until parts are scrapped or reworked. Enter multiple return reasons for the RMA and automatically allocate to reasons upon receipt. Track parts through disposition and accumulate costs by hold number, and rework done by customers. Email notification available.

• Automatic credit capabilities
• Auto-process internal inspection failures
• Cost tracking by RMA and hold

• Disposition within the RMA
• Multiple return and hold reasons
• RMA email notifier system